The Silver Oak was established in 2009. It is owned by the well-respected Ace Revenue and aimed largely at US players, although it can be played all over the world. The casino is licensed in Costa Rica and uses RTG Gaming platform for downloaded games, with every game also available in a Flash format. Although slightly biased towards slot players, this online casino has plenty on offer, including tournaments with excellent jackpot prizes and an exceptional range of promotions.
As far as online casino promotions go, Silver Oak has good selection to choose from. Most require 30x deposit playthrough (60x playthrough for Blackjack and Poker games):
No Deposit Bonus – by using readily-available entry codes, it is possible to enjoy $25, $50 or $100 to play with completely free.
$10,000 Free Casino Welcome Bonus – it can be worth up to a maximum of $10,000 (based on 10 x $1000 deposits). Each deposit must be made at the Cashier, using the appropriate Bonus Code on each occasion.
Crewpon – this promotion is valid on slots and Keno only, with a minimum deposit of $50 being required and only by entering the appropriate coupon code. This promotion is offered per calendar month and depending on the number of entries for that month, the initial deposit can grow by 270%. Each entry is also entitled to a free monthly Chip, valid for online play only. The value of each month’s Chip is dependent on the amount of deposits placed using the Coupon in that particular month.
Crazy Days – just as the name suggests, Crazy Days offers a different promotion on different games on each day of the week. The Crazy Days promotions are changed on a monthly basis to make the whole concept interesting for all types of players.
Cash Back Bonuses – one analogy used for this promotion is earning an extra life on a video game like Sonic or Mario. To qualify for this promotion, a deposit must be made that is in excess of $1000 ‘cash’, rather than from funds gained from other bonuses e.g. NOT from free Chips or similar. The Cashback available varies from 30% to 50%, according to the amount of the deposit made. There are also 30x wagering requirements to get this bonus.
$777 Re-Deposit – this promotion is open to any player that has made at least one ‘real money’ deposit between $30 and $518 without using any other bonus code. Although subject to the usual playthrough requirements, it offers a bonus amount of up to 150% of the initial deposit.
Happy Hour – Any real money deposit can opt to use the “HAPPYHOUR” bonus code to increase their deposit by 150%. In addition, deposits made between 22.00 and 24.00 EST will have this bonus value increased to 200%.
Bankroll Protection – perhaps aimed at the more serious player, opting for this promotion means that 10% of their previous week’s losses (subject to playthrough requirements) will be refunded at the start of the following week.
Weekly Bonuses – for the regular player, the ‘Weekly Bonuses’ promotion does offer a good opportunity to enjoy increasing privileges over the course of each and every month:
Week 1 – 100% deposit matched
Week 2 – 120%
Week 3 – 140%
Week 4 – 160%
This promotion is not available on the initial deposit, but other initial bonuses can still be used.
Blackjack Bonus – specially tailored for players of this game only, the bonus is available by making variable ‘cash’ deposits, which are then eligible for bonus amounts, plus (appropriately) the magic 21 in addition:
$50 – $500 – 100% + 21%
$501- $1000 – 120% + 21%
$1000+ – 140% + 21%
Silver Oak has around 130 games on offer for download play – not a huge amount by comparison to some online casinos – but the games on offer are of excellent quality and constantly updated. With an emphasis on Premium Slots, there is still a good range of table games and specialty games available to keep every player happy. Browser players have slightly less to choose from:
- 57 Slots
- 12 Table Games
- 14 Poker games
- 4 Specialty Games – Craps, 2 versions of Roulette and Keno
The Silver Oak somewhat makes up for having fewer games by offering Slot Tournaments, with jackpots that can amount to hundreds of thousands of dollars.
Facilities are quite limited at present, but some alternative options (other than those published on the website) are available by contacting Customer Service. Generally, the following are available for both facilities: Card payment (Visa, Mastercard or American Express), Neteller and Bank Transfer. Withdrawals are subject to a maximum of $2500 weekly.
Dedicated customer support available 24/7 via toll-free for USA and Canada phone, email, live chat. Clients can even contact them via Skype, but limited period – from Monday to Friday 2-9 PM EST.
At present, this appears to be one way in which Silver Oak is lacking. Although it is possible to play all of the games on mobile devices (iOS and Android), the downloads required are considered “tedious” and a separate download is needed for each game. The Flash plug-in alternative is equally difficult and is known to be unreliable on iOS devices.
Not offering huge numbers of games, in terms of game quality and its ability to launch newly-emerged slots, Silver Oak has a loyal following. Promotions available can only be termed as ‘epic’, with something to suit all players at any time of the day, week or month. However, it does have to be said that one or two are quite complex, and the ‘small print’ needs to be read to get the best from them. However, limited deposit/withdrawal options, low maximum weekly withdrawal and lack of payout info are definitely drawbacks.